Lean Leadership

Key Information

Course Dates

Time Commitment

Remote-Live: 3-weeks self-paced with 5 live check-insIn-Person: 5 days



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Use Lean Leadership to develop a winning team.

The best way to transform an organization is by inspiring behavioral change. Lean Leadership fosters the development of a continuous improvement culture through worker interaction, communication, and decision-making. Through an effective blend of tools, concepts, and coaching techniques, this program will enable you to improve your organization through efficient and effective leadership.


  • Learn elements of a Lean Management System (LMS) and address gaps in your current system
  • Create your own Leader Standard Work
  • Hone your ability to: perform gemba walks, conduct 5S audits, facilitate shift start-ups and end-of-shift activities, monitor performance, and communicate with employees
  • Design a Visual Management system
  • Gain the skills necessary for facilitative leadership, including: planning and organizing, communication, trust development, observation, motivation, and providing direction
  • Learn how to teach and coach others using A3s, Training within Industries (TWI), and Toyota Kata


Self-Paced Online Learning:  October 4-29, 2021
Remote Live Sessions: 9:00 AM – 12:00 PM EST

  • Live Session 1: October 4, 2021 (This is a kickoff to the program. Learners will begin reviewing the recorded sessions after.)
  • Live Session 2: October 8, 2021
  • Live Session 3: October 15, 2021
  • Live Session 4: October 22, 2021
  • Live Session 5: October 29, 2021

Overview of Lean Leadership

  • Lean versus traditional management approaches
  • Elements of Lean management
  • Five needs of every leader
  • Introduction to standard work

Organization and Planning

  • Leader Standard Work (LSW)
  • Lean Management System homework
  • LSW homework


  • The communication process
  • Sending mixed messages
  • Effective communication skills
  • Barriers to communication
  • Effective meeting skills

Visual Management Systems

  • Elements of a comprehensive Visual Management System (VMS)
  • VMS homework

Introduction to A3

  • A3 homework

Trust and Motivation

  • Respect for others
  • Johari Window
  • The Personal System (Attitudes, Moods, Beliefs, Competencies, Values, Goals)
  • Maslow’s Hierarchy of Needs
  • Herzberg’s Job Enrichment Principles


    • ‘Go-See’ homework
    • Gemba Walks
    • Review LSW, VMS, and A3 homework

Providing Direction I

  • Conflict response modes
  • Levels of direction
  • Job relations
  • The Socratic Method
  • Job instruction
  • Handling difficult people

Providing Direction II

  • Job Methods (JM), PDCA
  • Introduction to Improvement Kata
  • Introduction to Coaching Kata
  • Final presentations (A3, LSW, VMS) and coaching


The Lean Leadership course is intended to benefit:

  • Anyone in a leadership position from Supervisor to CEO
  • Leaders in any industry including but not limited to manufacturing, service, and healthcare
  • Anyone who wants to create a sustainable culture of continuous improvement




  • Lean Specialist and Instructor, Nexus, College of Engineering
  • President, Change Management Associates

Drew first became involved in the development and delivery of innovative Business Improvement programs while working for General Electric in the 1980s. Since leaving GE in 1990 and forming Change Management Associates, he has provided Operational Excellence consulting and organizational development services to industrial and service organizations representing a wide variety of industries including: Healthcare, Transportation, Distribution, Education, Financial Services and Manufacturing.

What's Next?


Coaching for Improvement

Create a culture of continuous improvement, adaptation, and innovation.


Lean Six Sigma - Green Belt

Learn proven tools within the DMAIC methodology and lay the foundation for sustained improvement.

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