"In addition to providing resources through a new COVID-19 centralized resource website, we continue to assist faculty and students with personalized consultations, daily virtual office hours, and via a hotline," Landsiedel says.
Offered seven days a week, the office hours are intended to provide faculty with a consistent forum to ask questions and receive ongoing assistance. Faculty can dial in to speak directly with professionals from Nexus' IT staff and Design & Innovation Group, who have expertise in instructional design, video production, Canvas support, and online pedagogy.
Nexus has also partnered with collaborators throughout the College to share best practices on key remote teaching topics. On March 20th, for example, Kashyap joined Pat Hammett, PhD (Nexus' Director of Faculty Innovation) and George Sprague (Assistant Director of the Office of Retention and Academic Support Services) for an information session and tutorial about adapting delivery styles and pedagogy to administer remote exams while aligning with the College of Engineering's Honor Code. The recorded session and supporting materials were distributed to the faculty as a resource through this time of transition.
In like manner, Nexus is working with non-credit faculty and learners to develop remote options that match — or even exceed — the in-person professional education experience, which is often hands-on and collaborative.
"Because the COVID-19 outbreak happened so unexpectedly, no one had the time to plan, prepare, or train faculty to teach remotely," Landsiedel says. "Yet we adjusted and are now on the path from emergency remote teaching and learning to remote teaching and learning with higher quality expectations."
To stay on that path, providing flexible support and effective learning solutions will continue to be crucial — especially considering the uncertain nature of this crisis. And Nexus remains up for the challenge.
"By continuing to teach and learn in the face of the COVID-19 outbreak, the College has shown its true mettle," Landsiedel says. "Designing courses that incorporate the best practices of both in-person and online learning and teaching is a great opportunity to grow and improve engineering education for the common good."