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Lean Change Management

Transform the way you think about change

Creating sustainable Lean change demands more than project implementation or finite strategic initiatives. It requires fundamentally shifting the way people think about change. By introducing a structured model designed to engage stakeholders across your organization, this program will provide you with the skills needed to transform your culture into one that embraces Lean thinking.

Key Information

Course Dates

Sep 09-10, 2020
Remote Delivery

GO BLUE Discounts
Limited-time refund policy through July 2020

Time Commitment

2 days



Continuing Education Units (CEU)


Program Overview


Participants are asked to bring one of their Lean initiatives to class and be prepared to discuss the following in groups:

  1. How the initiative is aligned with firm strategy
  2. Key performance metrics that will be affected by the initiative
  3. Future State Vision after change is implemented
  4. A plan for who will be enlisted for the change initiative
Introduction to Lean Change Management
  • Linking Lean Change Initiatives to Strategy and Key Performance Initiatives
  • Strategy and Lean Exercise
  • Lean Change Management Model — Understand, Enlist, Envisage, Motivate, Communicate, Act, Consolidate
  • Lean Change Understanding and Vision Exercise
  • Lean Change Enlist Exercise
  • Introduction to Lean Change Simulation (Lakeview Hospital)
  • Understand Exercise: Participants interview key stakeholders in operations they will change in Lean Simulation
Planning the Change
  • Lean Experiments Discussion
  • Lean Change Simulation — Change Implementation
  • Review and Recap Simulation — Discussion of key takeaways
  • Lean Change Canvas — Participants develop ‘Lean Change Canvas’ for Lean change they will implement when they return to their organizations
  • Help/Discussion
  • Review and Recap, Key Takeaways

Learning Objectives

  • Learn how to manage change in a structured way
  • Establish methods to tie your Lean efforts to your organization's strategic objectives
  • Create a vision and strategy for implementing change
  • Foster ways to encourage a sense of urgency within the organization
  • Develop a communications strategy for change
  • Learn how to use Lean tools at the right time in order to most effectively foster change

Who Should Attend?

This program will benefit a wide array of professionals responsible for implementing and leading change within their organizations, including:

  • Executive leadership
  • Continuous improvement leaders
  • Business analysts
  • Project coordinators

the 7-Step Change Management Process








course instructor

Izak Duenyas
Izak Duenyas
Donald C. Cook Professor, Business Administration, Ross School of Business
Faculty Director, Executive MBA Program, Ross School of Business
Professor, Industrial & Operations Engineering, College of Engineering

Post Program

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“The process steps and subsequent classwork [helped] provide real-world Lean change management tools for successful action in the workplace.”

- Lean Change Management Participant