Program Overview
Participants are asked to bring one of their Lean initiatives to class and be prepared to discuss the following in groups:
- How the initiative is aligned with firm strategy
- Key performance metrics that will be affected by the initiative
- Future State Vision after change is implemented
- A plan for who will be enlisted for the change initiative
- Linking Lean Change Initiatives to Strategy and Key Performance Initiatives
- Strategy and Lean Exercise
- Lean Change Management Model — Understand, Enlist, Envisage, Motivate, Communicate, Act, Consolidate
- Lean Change Understanding and Vision Exercise
- Lean Change Enlist Exercise
- Introduction to Lean Change Simulation (Lakeview Hospital)
- Understand Exercise: Participants interview key stakeholders in operations they will change in Lean Simulation
- Lean Experiments Discussion
- Lean Change Simulation — Change Implementation
- Review and Recap Simulation — Discussion of key takeaways
- Lean Change Canvas — Participants develop ‘Lean Change Canvas’ for Lean change they will implement when they return to their organizations
- Help/Discussion
- Review and Recap, Key Takeaways
UNDERSTAND
ENLIST
ENVISAGE
MOTIVATE
COMMUNICATE
TAKE ACTION
CONSOLIDATE
- Izak Duenyas
- Donald C. Cook Professor, Business Administration, Ross School of Business
- Faculty Director, Executive MBA Program, Ross School of Business
- Professor, Industrial & Operations Engineering, College of Engineering
- Bio
