For updates regarding COVID-19, please visit the University of Michigan's information page here

Lean Leadership

Use Lean Leadership to develop a winning team

The best way to transform an organization is by inspiring behavioral change. Lean Leadership fosters the development of a continuous improvement culture through worker interaction, communication, and decision-making. Through an effective blend of tools, concepts, and coaching techniques, this program will enable you to improve your organization through efficient and effective leadership.

 

Questions about remote learning? Contact our Design & Innovation Group at nexusdesign@umich.edu.


Key Information

Course Dates

Apr 27-30, 2020
Remote Delivery, -
$3250

Oct 05-08, 2020
Ann Arbor, MI
$3250

GO BLUE Discounts
Limited-time refund policy through July 2020

Time Commitment

4 days

Format

Remote Delivery
In-person/Live

Continuing Education Units (CEU)

3.2

Program Overview

Overview of Lean Leadership and Organization and Planning

Overview of Lean Leadership

  • Lean versus traditional management approaches
  • Elements of Lean management
  • Five needs of every leader
  • Introduction to standard work

Organization and Planning

  • Leader Standard Work (LSW)
  • Bank Game exercise
  • LSW homework
Communication and Visual Management Systems

Communication

  • The communication process
  • Sending mixed messages
  • Effective communication skills
  • Barriers to communication
  • Effective meeting skills

Visual Management Systems

  • Elements of a comprehensive Visual Management System (VMS)
  • Introduction to A3
  • A3 homework
  • VMS homework
Trust and Motivation; Observation

Trust and Motivation

  • Respect for others
  • Johari Window
  • The Personal System (Attitudes, Moods, Beliefs, Competencies, Values, Goals)
  • Maslow's Hierarchy of Needs
  • Herzberg's Job Enrichment Principles

Observation

  • Principle of 'Go-See'
  • Gemba Walks
  • Review LSW, VMS, and A3 Homework
Providing Direction

Providing Direction I

  • Conflict response modes
  • Levels of direction
  • Job relations
  • The Socratic Method
  • Job instruction
  • Handling difficult people

Providing Direction II

  • Job Methods (JM), PDCA
  • Introduction to Improvement Kata
  • Introduction to Coaching Kata
  • A3 presentation and coaching

Learning Objectives

  • Learn elements of a Lean Management System (LMS) and address gaps in your current system
  • Create your own Leader Standard Work
  • Hone your ability to: perform gemba walks, conduct 5S audits, facilitate shift start-ups and end-of-shift activities, monitor performance, and communicate with employees
  • Design a Visual Management system
  • Gain the skills necessary for facilitative leadership, including: planning and organizing, communication, trust development, observation, motivation, and providing direction
  • Learn how to teach and coach others using A3s, Training within Industries (TWI), and Toyota Kata"

Who Should Attend

This course is intended to benefit:

  • Anyone in a leadership position from Supervisor to CEO
  • Leaders in any industry including but not limited to manufacturing, service, and healthcare
  • Anyone who wants to create a sustainable culture of continuous improvement

instructional team

Drew Locher
Drew Locher
President, Change Management Associates

Post Program

Digital Badge

Earn a digital badge for your resume or professional profile:

A preview of what a digital badge for a course might look it. A blue, badge-shaped graphic with the Nexus logo and an icon corresponding to the field of study.

Certificate

A certificate in your course of study will be awarded upon successful completion of this program.

A preview of what a course certificate of completion might look like.

Traveling to Ann Arbor?

Information on air transportation, hotels, meal restrictions, what to wear, and more.

View Info

“Lean Leadership training transformed [our] culture. It changed the language we use to communicate, the management methods our leaders use, and the way we hold ourselves accountable.”

- Lean Leadership Participant (Quality and Lean Systems Manager)