Lean Leadership

Use Lean Leadership to develop a winning team

The best way to transform an organization is by inspiring behavioral change. Lean Leadership fosters the development of a continuous improvement culture through worker interaction, communication, and decision-making. Through an effective blend of tools, concepts, and coaching techniques, this program will enable you to improve your organization through efficient and effective leadership.

_{Questions about remote learning? Contact our Design & Innovation Group at nexusdesign@umich.edu.}

Key Information

Course Dates

Apr 27-30, 2020
Remote Delivery, -
$3250

Oct 05-08, 2020
Ann Arbor, MI
$3250

GO BLUE Discounts
Limited-time refund policy through July 2020

Time Commitment

4 days

Format

Remote Delivery
In-person/Live

Continuing Education Units (CEU)

3.2

Program Overview

Overview of Lean Leadership and Organization and Planning

Overview of Lean Leadership

Lean versus traditional management approaches
Elements of Lean management
Five needs of every leader
Introduction to standard work

Organization and Planning

Leader Standard Work (LSW)
Bank Game exercise
LSW homework

Communication and Visual Management Systems

Communication

The communication process
Sending mixed messages
Effective communication skills
Barriers to communication
Effective meeting skills

Visual Management Systems

Elements of a comprehensive Visual Management System (VMS)
Introduction to A3
A3 homework
VMS homework

Trust and Motivation; Observation

Trust and Motivation

Respect for others
Johari Window
The Personal System (Attitudes, Moods, Beliefs, Competencies, Values, Goals)
Maslow's Hierarchy of Needs
Herzberg's Job Enrichment Principles

Observation

Principle of 'Go-See'
Gemba Walks
Review LSW, VMS, and A3 Homework

Providing Direction

Providing Direction I

Conflict response modes
Levels of direction
Job relations
The Socratic Method
Job instruction
Handling difficult people

Providing Direction II

Job Methods (JM), PDCA
Introduction to Improvement Kata
Introduction to Coaching Kata
A3 presentation and coaching

Learning Objectives

Learn elements of a Lean Management System (LMS) and address gaps in your current system
Create your own Leader Standard Work
Hone your ability to: perform gemba walks, conduct 5S audits, facilitate shift start-ups and end-of-shift activities, monitor performance, and communicate with employees
Design a Visual Management system
Gain the skills necessary for facilitative leadership, including: planning and organizing, communication, trust development, observation, motivation, and providing direction
Learn how to teach and coach others using A3s, Training within Industries (TWI), and Toyota Kata"