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Social and Behavioral Implications of Autonomous Vehicles and Services

Understand the impact of an autonomous future

This online course focuses on identifying a range of potential positive and negative implications that could result when autonomous vehicles (AV) and services are deployed in large volumes — including how these systems will be used; who they will serve; some of the remaining societal challenges; how operators are trained and informed; as well as new and continued safety considerations.

Key Information

Open Registration


GO BLUE Discounts
Limited-time refund policy through July 2020

Start Date



180 days

Time Commitment

6-8 hours



Continuing Education Units (CEU)


Program Overview

Course Outline
  • Introduction and Understanding the Total Impact (39 min)
  • The Potential for Behavioral Changes (37 min)
  • Serving Those with Existing Mobility Limitations and Mobility Equity (47 min)
  • Changes in Operator Knowledge and Understanding (53 min)
  • Safety Consideration with Vehicle Automation (38 min)
  • Seamless Integrated Mobility Systems and Challenges in Establishing One (32 min)
Time Commitment and Work Pace

Each course contains 4-6 hours of online instruction divided into shorter modules to make it easy to learn at your own pace.

You will have 180 days from your course start date to complete the course.

Completion Requirements

Successful completion requires you to view all course modules and receive an 80% passing grade on the course assessment. Upon completing these requirements, you will earn a digital badge for your resume or LinkedIn page.

Certificate Option and Specializations

Upon successful completion of 4 CCET courses, you will receive a U-M Certificate of Achievement.

Select 4 courses from one concentration to deepen your knowledge in a subject or area. If you choose a specialization, your certificate will note the specialization you completed.

Prerequisites & Technical Requirements

There are no prerequisites for this course. A bachelor's degree in a science, engineering, or technical field is recommended but not required.

To view technical requirements, click here.


Administrative/Online Technical Support

Support staff are available via phone and email to help with administrative and technical issues during our normal business hours (Monday through Friday 8:00 a.m. to 5:00 p.m. Eastern Time).

Learning Objectives

  • Understand that a number of societal challenges related to vehicle automation remain
  • Outline a range of “unknowns” associated with how autonomous/highly automated vehicles and services might be used
  • Illustrate that populations that could most benefit from vehicle automation are not necessarily those which the systems are being design for (at least yet)
  • Describe how equity in mobility needs to be carefully considered when manufacturing and deploying AVs
  • Illustrate how vehicle safety will remain a challenge for decades to come, and some new safety challenges that will be created
James Sayer
James Sayer
Director, U-M Transportation Research Institute (UMTRI)

Post Program

Digital Badge

Earn a digital badge for your resume or professional profile:

A preview of what a digital badge for a course might look it. A blue, badge-shaped graphic with the Nexus logo and an icon corresponding to the field of study.


A certificate in your course of study will be awarded upon successful completion of this program.

A preview of what a course certificate of completion might look like.

“This program was very suitable for my team and beneficial for us to understand new technologies...[our] engineers can work at their own pace.”

- Supervisor, Ford Motor Company