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Negotiation Skills

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1 day

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NEGOTIATION SKILLS

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CREDENTIALS

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DIGITAL CERTIFICATE

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DISCOVER THE POWER OF COMMUNICATION.

Learn to confidently and successfully negotiate—in any circumstance—by growing your negotiation skills. Whether you need to reach a business agreement, ask for a raise, or get a great deal at a garage sale, this course can help you. You can be successful in future negotiations by improving your communication skills and planning your course of action.
 
A successful negotiation strategy requires an understanding of the psychology behind decision making. Knowing how to manage emotions while resolving conflict is an important piece of the negotiation process—as is learning how and when to negotiate. The valuable information in this course can help you confidently navigate negotiations at any scale.

LEARNING OBJECTIVES

  • Understand the core principles of effective negotiation
  • Create value for all negotiating parties
  • Learn strategies for managing emotions and resolving conflicts
  • Recognize when and how to initiate negotiation
  • Learn to find common ground and reach an agreement
  • Gain a global perspective on negotiation
  • Prepare for negotiation in various contexts (face-to-face, text, email, etc.)
  • Navigate negotiation in change management and strategic planning
  • Develop confidence in your negotiation skills

PROGRAM OVERVIEW

LEARNING SCHEDULE

Tues 8:30AM – 4:30PM ET

In this course, you will gain an understanding of the how, why, and when behind negotiation. Interactions with your fellow learners and the instructor will help you apply theory to everyday life. This course is interactive and participants will actively engage in activities throughout the day.

Recommended Reading

Interested in diving deeper into the topic outside of the classroom? The instructor references a book, Never Split the Difference by Chris Voss, during the course.

WHO SHOULD ATTEND

Anyone in any industry and any role can benefit from strengthening their negotiation skills. This course can benefit people who:

  • Want to learn about negotiating
  • Want to build their confidence
  • Are interested in psychology and want to understand why and how we make decisions
  • Are ready to improve their lives by negotiating outcomes that benefit them

INSTRUCTIONAL TEAM

A blonde woman with her hair in a bun is smiling. She wears a purple suit coat and black glasses.

Debra Levantrosser

  • Lecturer, Industrial and Operations Engineering, College of Engineering
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CONTACT US

Would you like to request a custom course? Please email Andrea Schuitman at [email protected] or submit the form below.

Become Our Next Partner

We want to build relationships with people and organizations and welcome the opportunity to connect with you.

Please submit form or call (734) 647-7200 to get started.

Save 25% on any 2025 non-credit course. Ends 12/31/24. Excludes bootcamps.