Kata Mindset

Key Information

Course Dates

Time Commitment

3 days

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A certificate will be awarded upon successful completion of this course.

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Transform the Way Your Team Works, Learns, and Grows.

Discover new pathways and propel improvement efforts forward through deliberate structure and routine by employing the Kata mindset. Toyota Kata is a systematic approach that builds habits, allows practitioners to trust their own scientific thinking, and enables the capacity for learning, experimentation and creativity. By engaging leaders as coaches, there is an opportunity to connect the frontline work to the highest organizational objectives. Teams can focus on workable challenges that require a culture of learning. Beginning at the executive level, these culture shifts evolve through the work of daily practice and are as much a means as they are an end result of deliberately developing organizations.


  • Understand the relational and performance impact of the intersection of mindsets, skills sets, and tool sets
  • Reframe problems and opportunities into workable challenges aligned with strategic priorities that pull people and performance toward their potential
  • Connect all levels of an organization through deliberate and purposeful learning patterns
  • Discover leadership coaching fundamentals that build, bridge, and connect teams to future organizational possibilities
  • Design a strategic plan to cascade the Improvement Kata and Coaching Kata through your organization



Wed-Fri 8:30AM – 4:30PM ET

In this course, participants will practice reframing problems into challenges aligned with clear strategic priorities and breaking them down into actionable patterns to be understood and carried out at all levels of an organization. Participants will practice the Improvement Kata and the Coaching Kata to awaken scientific thinking and to learn coaching fundamentals for leaders. This course is highly interactive and is based on experiential learning, participatory design, and collaboration.

Zingerman's Mail Order Practitioner Day

Location: 610 Phoenix Dr, Ann Arbor, MI 48108

  • Tour of Zingerman’s Mail Order (ZMO), an online gourmet food shop and successful Kata practitioner
  • Practice Improvement Kata & conduct coaching cycles using real work
  • Q&A with ZMO employees and coaches


Industry leaders, change agents and interdisciplinary teams navigating the challenges of bridging strategy to operational change in complex systems such as government, nonprofits and healthcare industries.


Toni Benner


  • Lead Faculty
  • Lean Specialist and Instructor, Nexus
  • Founder and Lean Transformation Coach, Healthcare 2020
Elizabeth Aikman


  • Lean Specialist and Instructor, Nexus
  • Clinical Systems Engineer
  • Consultant, Process for People

What's Next?


Design Thinking

Inspire organizational change with creative problem solving and strategic action.


Transformative Leadership

Transform your organization by creating an adaptive culture and inspiring behavioral change.

Contact Nexus

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Would you like to request a custom course? Please email Andrea Schuitman at [email protected] or submit the form below.

Become Our Next Partner

We want to build relationships with people and organizations and welcome the opportunity to connect with you.

Please submit form or call (734) 647-7200 to get started.